FAQs
General Questions
1. What is RIDE GOJO?
RIDE GOJO is a premium black car and chauffeur service offering corporate travel, airport transfers, city-to-city rides, and event transportation across Wisconsin and the USA.
2. Where does RIDE GOJO operate?
We provide professional chauffeur services in Wisconsin and major cities across the USA, including airport transfers at MKE (Milwaukee Mitchell International Airport) and ORD (Chicago O’Hare International Airport).
3. How do I book a ride with RIDE GOJO?
You can book a ride easily through our RIDE GOJO app (available for download), our website, or by calling our customer support team.
4. Is RIDE GOJO available 24/7?
Yes! We operate 24/7, ensuring you have a luxury chauffeur service whenever you need it.
5. What type of vehicles are available?
Our fleet includes luxury sedans, executive SUVs, stretch limousines, and vans, ensuring a comfortable and stylish ride for any occasion.
Airport & Corporate Travel
6. Does RIDE GOJO provide airport transfers?
Yes, we specialize in airport transportation at MKE (Milwaukee Mitchell International Airport) and ORD (Chicago O’Hare International Airport), offering stress-free pickups and drop-offs.
7. Can businesses set up a corporate account?
Yes, we offer corporate travel solutions with priority bookings, monthly invoicing, and a dedicated account manager.
8. How far in advance should I book my airport transfer?
We recommend booking at least 24 hours in advance to guarantee availability, but we also accommodate last-minute requests.
Pricing & Payment
9. How much does a ride cost?
Pricing varies based on distance, vehicle type, and service level. Get an instant fare estimate on our app or website.
10. What payment methods do you accept?
We accept credit/debit cards, corporate billing accounts, and mobile payments for a seamless booking experience.
Safety & Service Quality
11. Are your chauffeurs professionally trained?
Yes, all our chauffeurs undergo extensive training, background checks, and safety screenings to ensure a high level of service.
12. What safety measures does RIDE GOJO follow?
We ensure regular vehicle maintenance, sanitization, and GPS tracking for a safe and reliable travel experience.
13. Can I request a specific driver or vehicle?
Yes, we offer customized travel options where you can request preferred vehicles and professional chauffeurs.
Cancellations & Modifications
14. Can I cancel or modify my ride?
Yes, you can modify or cancel your ride through the RIDE GOJO app or by contacting support. Cancellation policies may apply.
15. What happens if my flight is delayed?
We track flight schedules and adjust your pickup time accordingly to ensure a smooth travel experience.
